Effective Date: [12 April 2025]
At Gameeno, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, and disclose your information when you access and use the Gameeno platform ("the App"), which includes the website, mobile applications, and any related services (collectively referred to as "Gameeno" or "Platform").
By using Gameeno, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Platform.
We collect personal, financial, and other data to provide and improve our services. The types of information we collect include:
Account Information: Name, email address, phone number, age, date of birth, gender, etc.
Login Information: Username, password, authentication details (for logging into Gameeno).
Demographic Information: Age, location, and preferences (e.g., gaming interests).
Financial Information: Bank account details, UPI ID, wallet account information, etc.
Transaction History: Data related to the deposits, withdrawals, winnings, and losses.
Device Details: IP address, browser type, operating system, device ID, and mobile carrier details.
App Usage: Interaction with the Platform, pages viewed, time spent on the App, and other usage statistics.
We may use cookies, web beacons, and similar technologies to collect information about your use of the Platform, including browsing activities and preferences. This helps us improve user experience and personalize the services.
We use the information we collect for the following purposes:
Account Creation & Management: To create, maintain, and secure your Gameeno account.
Services & Gameplay: To allow you to play skill games, participate in fantasy sports, manage your gaming activities, and access features of the Platform.
Payment Processing: To process deposits, withdrawals, and other financial transactions.
Improvement of Services: To improve the Platform, optimize user experience, and develop new features based on your preferences.
Communication: To send important notifications, including changes to terms, updates, and promotions (where applicable).
Security: To detect and prevent fraud, unauthorized access, and other illegal activities.
Legal Compliance: To comply with applicable laws and regulations, including government-mandated user identification processes for real-money gaming and financial transactions.
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
Third-Party Service Providers: We may share your data with third-party vendors who assist in providing services such as payment processing, data analysis, marketing, and customer support. These third parties are obligated to use your information solely for the purposes outlined in this Privacy Policy.
Legal Compliance: We may disclose your information when required by law, court order, or government regulation to comply with applicable Indian laws, such as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, or in response to legal claims or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of Gameeno or its assets, your information may be transferred as part of the transaction, subject to the terms of this Privacy Policy.
We take the protection of your personal information seriously and implement reasonable security measures to safeguard against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal and regulatory compliance. If you close your Gameeno account, we will retain your data only to the extent required to comply with applicable laws, resolve disputes, and enforce our agreements.
You have certain rights with respect to your personal data:
Access: You can request access to the personal data we hold about you.
Correction: You may request that we correct or update inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to legal and contractual restrictions.
Withdrawal of Consent: You can withdraw your consent for the collection and processing of your personal data, subject to legal obligations.
Opt-Out of Marketing: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in the email or contacting us directly.
Gameeno is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.
Gameeno is committed to complying with all applicable Indian laws, including the Information Technology Act, 2000 and its associated rules regarding data protection and privacy. We ensure that all personal data processing practices are in line with Indian regulations and standards for real-money gaming platforms.
KYC Compliance: As per the guidelines of the Government of India, we may ask for Know Your Customer (KYC) documentation to verify your identity and ensure compliance with anti-money laundering (AML) laws.
Real Money Gaming Regulation: Gameeno complies with the applicable gaming laws of each state, and we restrict users from states where real-money gaming is prohibited. Please verify the legal status of real-money games in your jurisdiction.
We may update this Privacy Policy from time to time. If we make any changes, we will update the "Effective Date" at the top of this page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Gameeno
Email: support@gameeno.com
This privacy policy provides a thorough explanation of the data collection practices, usage, and sharing mechanisms within your real-money gaming app, Gameeno, while aligning with Indian laws. You should tailor this further to your specific app features and operational needs and consult with legal professionals to ensure full compliance.